Privacy Policy
Effective date: February 12, 2026
Introduction
Cooper Creek Notary ("we", "us", "our") provides remote notary services only. This Privacy Policy explains what personal information we collect, how we use and store it, with whom we may share it, and your rights regarding that information. By using our remote notary services, you consent to the practices described in this policy.
Information We Collect
Contact information: name, email address, phone number.
Identification information: government-issued ID details as required for identity verification.
Transaction details: appointment date and time, notary act performed, county/state jurisdiction relevant to the notarization.
Session recordings: audio and video recordings of remote notary sessions.
Technical information: IP address, device type, browser, connection logs, and other metadata needed to provide, secure, and improve remote notary services.
How We Use Your Information
We use collected information for the following purposes:
To verify identity and perform remote notarizations.
To conduct and record notary sessions as required to create a legally valid notarial act.
To schedule, manage, and confirm appointments and follow-up communications.
To maintain records and comply with legal, regulatory, and professional obligations.
To secure our services and investigate or prevent fraud or other unlawful activity.
To improve and operate our service offerings.
Session Recording and Storage
All remote notary sessions are recorded (audio and video) and securely stored. Recordings are maintained as part of our official notary records in accordance with applicable law and professional obligations. We implement administrative, technical, and physical safeguards to protect recorded sessions and other personal information against unauthorized access, disclosure, alteration, and destruction.
Sharing and Disclosure
We do not share your personal information with third parties except in the limited circumstances described below:
As required by law: we will disclose information in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Regulatory compliance: we may disclose information to regulatory bodies or professional licensing authorities as required for compliance or investigation.
To enforce our rights: we may disclose information to protect our legal rights, to defend against claims, or to investigate suspected wrongdoing.
Service providers under contract: we may use third-party service providers to support our operations (such as secure cloud storage or video conferencing platforms). These providers are permitted to process information only as necessary to provide services to us and are contractually obligated to protect the information.
Data Retention
We retain personal information, including session recordings, for as long as necessary to fulfill the purposes for which it was collected, to comply with legal and regulatory obligations, and to resolve disputes. Retention periods will comply with applicable laws governing notarial records.
Security
We maintain administrative, technical, and physical safeguards designed to protect personal information. Measures include secure storage systems, access controls, encryption where appropriate, and staff training on data protection practices. While we take reasonable steps to protect information, no security system is impenetrable. We cannot guarantee absolute security.
Your Rights and Choices
Depending on applicable law, you may have rights regarding your personal information, such as:
The right to access personal information we hold about you.
The right to request correction of inaccurate information.
The right to request deletion of certain personal information, subject to our legal and regulatory retention obligations.
The right to object to or restrict certain types of processing.
To exercise your rights or to make inquiries about your personal information, contact us at the address below. We will respond in accordance with applicable law.
Children
Our services are not directed to children, and we do not knowingly collect personal information from children under applicable minimum ages for remote notarization.
Changes to This Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The effective date at the top of this policy indicates when it was last revised. Material changes will be communicated as required by law.
Contact
For questions about this Privacy Policy, to exercise your rights, or to make a privacy-related request, contact:
Cooper Creek Notary
info@coopercreeknotary.com
This Privacy Policy applies solely to our remote notary services and describes Cooper Creek Notary’s practices regarding personal information collected in connection with those services.